Discussion Communications In Action Process ESSAY

Discussion Communications In Action Process

OL-125 Module Three
Welcome
You’re in the Manager’s Seat
Communication in Action
New Management
Sarah is a manager at a local restaurant that has recently been purchased by new owners.

Wait Staff training
The new owners have worked extensively with Sarah in illustrating their concept and how they want customers to be treated, and Sarah has shared this same messaging with the wait staff, but they do not seem to be getting the message as she intended it.

Bad waiter, good waiter
Some are giving customers lackluster service, while others are giving good service but spending too much time with each table and neglecting other customers.

Trouble at the restaurant
The owners are getting frustrated with Sarah for her seeming lack of ability to change the behavior of the servers, customers are getting frustrated with the inconsistent service, and the wait staff is complaining about lower-than-average tips.

All day Workshop
Sarah has been given a final chance to turn the behavior of the wait staff around and has scheduled a full-day workshop for them that she will deliver.

Discussion: Communications in Action
After reviewing Module Three and the results of your communication and problem=solving skills assessments, describe how you would design and construct the workshop for the wait staff.

Please go to the discussion board to participate in this conversation with your classmates.

OL

–

125 Module Three

Welcome

You’re in the Manager’s Seat

Communication in Action

New Management

Sarah is a manager at a local restaurant that has recently been purchased by new owners.

Wait Staff training

The new owners have worked extensively with Sarah

in illustrating their concept and how they want

customers to be treated, and Sarah has shared this same messaging with the wait staff, but they do not

seem to be getting the message as she intended it.

Bad waiter, good waiter

Some are giving customers lack

luster service, while others are giving good service but spending too

much time with each table and neglecting other customers.

Trouble at the restaurant

The owners are getting frustrated with Sarah for her seeming lack of ability to change the behavior of

the servers, customers are getting frustrated with the inconsistent service, and the wait staff is

complaining about lower

–

than

–

average tips.

OL-125 Module Three

Welcome

You’re in the Manager’s Seat

Communication in Action

New Management

Sarah is a manager at a local restaurant that has recently been purchased by new owners.

Wait Staff training

The new owners have worked extensively with Sarah in illustrating their concept and how they want

customers to be treated, and Sarah has shared this same messaging with the wait staff, but they do not

seem to be getting the message as she intended it.

Bad waiter, good waiter

Some are giving customers lackluster service, while others are giving good service but spending too

much time with each table and neglecting other customers.

Trouble at the restaurant

The owners are getting frustrated with Sarah for her seeming lack of ability to change the behavior of

the servers, customers are getting frustrated with the inconsistent service, and the wait staff is

complaining about lower-than-average tips.

Discussion Communications In Action Process ESSAY

Write my Essay. Premium essay writing services is the ideal place for homework help or essay writing service. if you are looking for affordable, high quality & non-plagiarized papers, click on the button below to place your order. Provide us with the instructions and one of our writers will deliver a unique, no plagiarism, and professional paper.

Get help with your toughest assignments and get them solved by a Reliable Custom Papers Writing Company. Save time, money and get quality papers. Buying an excellent plagiarism-free paper is a piece of cake!

All our papers are written from scratch. We can cover any assignment/essay in your field of study.