Operational Excellence Writing Paper Essay

Operational Excellence Writing Paper

Subject: Level 7 BA in Pharmaceutical Business Operations – Operational Excellence

Assignment Title Operational Excellence – Business Value Stream Map and Improvement Identification

The learning outcomes for this module are as follows,

1. Discuss the key principles that define business success in any organisation.

2. Define the principles and applications of lean thinking and the associated tools used to create value and

eliminate waste in a defined process.

3. Map typical processes from start to finish and identify critical activities & parameters (cycle times, yields,

etc.) for each aspect of the process.

4. Define the principle of the six-sigma methodology and the associated tools used to identify root cause,

eliminate defects and reduce variation in an existing process.

5. Describe the concept of corrective action preventative action (CAPA) and correctly apply the

methodology to the pharmaceutical industry.

6. Correctly utilise concepts of data visualisation to analyse, understand, trend and present data in a coherent

manner.

The learner will identify a business that they are familiar with and develop a value stream map of a specific

product line for that business. They will identify areas of value and non-value, citing typical measures that are

appropriate for that business. The learner will finally identify potential lean tools and solutions that will optimise

the process.

Assignment Details Percentage

In Excel, construct a Value Stream Map of a business process. This process can be

of your own choosing but must outline the following items,

❑ Details of the Customers

❑ Details of the Customer Requirements – Quantities, Frequencies,

Deliveries

❑ Demands defined of the Suppliers

❑ An outline of the internal process flow

❑ For each process step outline some critical parameters, examples could

include duration, inventory, yield, wastage, resources, etc.

❑ An identification of Value-Add Activities and Non-Value Add Activities

❑ Details of Customer deliveries

40%

2

❑ Identify some potential improvements in the Value Stream based on your

observations. These improvements can relate to the lean wastes or process

instabilities or errors. Provide some evidence that supports your reason for

improvement. This evidence can be estimated data, observations, blockages,

delays, excess inventory, etc.

20%

❑ Pick two areas you identified for improvement and suggest how improvements to

these processes could be implemented using the lean tools of 5S, SMED, Kanban,

error proofing or otherwise. The use of Process mapping would also be important

to define the process before and after the improvement.

30%

❑ Redraw the overall Value Stream Map with the improvements implemented and

indicate the potential benefits that these changes could make to the overall Value

Stream.

10%

Word/Page

count:

Overall Assignment is 5- 10 pages Total %: 50% of marks for OE module

Submission

details: Submit softcopy of assignment on Moodle. Assignment can be submitted as a single

document or as multiple documents.

Additional

Information:

Marks Awarded for under the following headings:

Clarity of the Value

Stream Map (VSM)

Clarity on potential

improvements

Clarity on

application of Lean

Tools and Methods

Clarity on the

Revised VSM

40 20 30 10

Learning outcomes addressed and assessed in this assignment:

1. Define the principles and applications of lean thinking and the associated tools used to create value and

eliminate waste in a defined process.

2. Map typical processes from start to finish and identify critical activities & parameters (cycle times, yields,

etc.) for each aspect of the process.

3. Define the principle of the six sigma methodology and the associated tools used to identify root cause,

eliminate defects and reduce variation in an existing process.

4. Correctly utilise concepts of data visualisation to analyse, understand, trend and present data in a coherent

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