Patients’ Perspectives of Care Survey ESSAY

Patients’ Perspectives of Care Survey

Find data for three (3) area hospitals (one can be the hospital where you work or 3 local hospitals). You will then compare this data to national and your state (Florida or where you are located) data through the Hospital Compare site. You will need to explore this site to locate the comparison tables. You will need to click through several screens to get the required data. Select either the Survey of Patient’s Experiences OR the Timely and Effective Care tab to prepare your paper. Your paper will focus on only the information within ONE TAB (Patient Care Experiences OR Timely & Effective Care).

Your paper will address the following information:

The purposes of the data collection by the U.S. government. Include information on the impact these scores have on hospital operations, finances, quality, safety.
Select one specific question (HCAHPS) or care issue from the collated results. Discuss results for your institution for the selected criteria from the nursing unit level perspective compared to the two (2) other local hospitals and state and national data. Include the data you found for this one question. Do not use all the hospitals in ONE system(i.e. You would not use Lee Memorial, Cape Coral Hospital, and Gulf Coast Hospital because they are all part of Lee Health). Did you identify a gap in practice that needs improvement and could improve the score?
Develop a concrete plan using
SMART Goals
The specific steps in the plan you develop must include:

The proposed interventions and timeline for implementation of the interventions
How you will measure the effectiveness or success of your plan (metric)
Timeframe for measurement of results, be specific. Must be related to the metrics you would use to measure success of your plan
a brief description of any tools or projects to be used in the proposed plan and implementation
How you will “promote” the plan to your manager and co-workers to gain support for the project
Your paper should reflect your synthesis of the literature you find with appropriate references to support your plan. This will involve investigating patient hospital experience literature and process improvement content and methods.

The paper should be 4-6 pages in length, excluding title and reference pages with required content (above #1). Be clear, concise, and answer the presented questions. Learning gained from the IHI Open School QI courses is important to assist you in completing this paper.
All papers and reference citations will follow APA Student Paper format. Refer to the Publication Manual of the American Psychological Association (7th edition). This will include a title page, reference page, headings for each topic, in-text citations for all references. You will need at least 3 current (published within the last 5 years) peer-reviewed references. Information and a sample student paper for APA formatting can be found in the APA Manual 7th edition, Chapter 2. Chapters 8, 9, and 10 in the APA Manual 7th will assist you with in-text citations and reference formatting.

Patients’ Perspectives of Care Survey ESSAY

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